Items may be returned within 30 days for 100% refund. The item being returned must be in the same condition as it was sent. Please call Customer Service at 705-879-4235 for return authorization. Items that may NOT be returned are special order Items, anything custom made or cut, and Gift Certificates. No returns after 30 days. Items that are damaged and/or not in resalable condition are not eligible for a refund or exchange.
A product returned for refund or exchange must be in its original packaging, and it must be complete and undamaged. Customer is responsible for shipping charges on returned items. A shipping rebate will be extended to the customer in the event that a defect in material or workmanship is confirmed. For your protection, we strongly recommend that you insure your return shipment against loss or damages, and that you use a shipper that can provide you with proof of delivery.